TeamOS Sub-Processor Register

Last updated: 14 March 2026
Next review: 1 July 2026

This register lists all third-party sub-processors that process personal data on behalf of TMS Global as part of the TeamOS platform (app.team-os.ai). It supplements the TeamOS Privacy Addendum.

For sub-processors used by the TMS Global psychometric profiling platform, see the TMS Global Platform Sub-Processor Register.

Current Sub-Processors

1. Microsoft Corporation (Azure OpenAI Service)

• Location: Australia East
• Purpose: AI model processing for conversational features and insights
• Data Processed: Conversation data, psychometric assessment extracts (redacted)
• Transfer Mechanism: N/A — processed in Australia

2. Microsoft Corporation (Azure Cloud Infrastructure)

• Location: Australia East
• Purpose: Application hosting, database, file storage, authentication (Entra ID)
• Data Processed: All platform data, user accounts, stored files, Azure AD Object ID / tenant ID / email (Teams SSO users)
• Transfer Mechanism: N/A — processed in Australia

3. Clerk, Inc.

• Location: United States
• Purpose: Authentication (email and social login users)
• Data Processed: Email address, name, session data
• Transfer Mechanism: SCCs (EU 2021/914)

4. Twilio, Inc. (SendGrid)

• Location: United States
• Purpose: Transactional email delivery — account invitations, profile notifications, password resets
• Data Processed: Email address, name, email content
• Transfer Mechanism: SCCs (EU 2021/914)

5. Cloudflare, Inc.

• Location: Global (edge network)
• Purpose: Content delivery and DDoS protection
• Data Processed: IP address, request metadata
• Transfer Mechanism: SCCs (EU 2021/914)

6. Versent Pty Ltd

• Location: Australia
• Purpose: Application development, DevOps, infrastructure management, penetration testing
• Data Processed: Access to platform infrastructure and databases under strict access controls
• Transfer Mechanism: N/A — processed in Australia

Key Facts

• AI processing stays in Australia. Processed by Azure OpenAI Service in Microsoft Azure Australia East. Microsoft does not use your data to train AI models.
• Database and storage stay in Australia. Primary platform hosted in Microsoft Azure Australia East.
• Only three sub-processors involve US transfers: Clerk, SendGrid, and Cloudflare. All protected by Standard Contractual Clauses.
• Pre-send redaction: Direct identifiers are automatically redacted before data is shared with AI processors.

Change Log

• 14 March 2026 — Register created. Initial publication reflecting infrastructure migrations completed 10 March 2026.
• 10 March 2026 — OpenAI, Inc. removed — AI processing migrated to Azure OpenAI Service (Australia East). Supabase, Inc. removed — database migrated to Azure PostgreSQL Flexible Server (Australia East).
• 4 May 2026 — Resend Inc removed — transactional email delivery migrated to SendGrid (added).

Contact

Privacy Officer, TMS Global
Email: info@teammanagementsystems.com
Phone: +61 (0)7 3368 2333
139 Coronation Drive, Brisbane, QLD 4064, Australia