Discover how organisations across industries use TMS Global tools to build stronger teams, develop leaders and drive measurable business outcomes. Each case study tells the story of a real team facing real challenges — and the results they achieved.
From global enterprises to local councils, from mergers to innovation programs — evidence-based team development works.
Newcastle Greater Mutual Group used the QO2 Profile across 207 leaders and 803 individual contributors to help staff navigate the challenges of a major bank merger, building shared change-handling skills across the newly formed organisation.
Financial Services
TMP (20)
QO2 (3)
LLP (1)
WoWV (1)
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25 success stories organised by focus area. Click any title to read the full case study.
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Newcastle Greater Mutual Group used the QO2 Profile across 207 leaders and 803 individual contributors to help staff navigate the challenges of a major bank merger, building shared change-handling skills and a resilient post-merger culture.
ExxonMobil’s Geoscience Field School used the Team Management Profile during weeklong programs in Wyoming to help technical leaders build self-awareness, foster inclusive team cultures, and stimulate innovation across a globally diverse workforce.
Brisbane arts company Metro Arts used the Team Management Profile through The Happiness Project to re-energise its team after significant growth and pandemic disruption, strengthening cross-departmental linkages and embedding a high-performance culture ahead of its 2023–2027 Strategic Plan.
Primary Ethics, a not-for-profit ethics education provider in NSW, used the Team Management Profile through The Happiness Project to build self-awareness, strengthen communication, and align team roles across its management team.
Wolverhampton Wanderers FC used the Team Management Profile as the foundation of its Management Development Programme, helping a newly invested club build shared leadership language, stronger cross-departmental collaboration, and a successful return to the Premier League.
The Singapore Institute of Materials Research and Engineering used the QO2 Profile through the British Council’s Innovative Team programme to help engineers shift from fault-finding to multi-pathway thinking, unlocking creativity and improving team collaboration.
Let’s Talk Science has embedded the Team Management Profile organization-wide across 75 staff and 4,000 volunteers at 50 Canadian university partner sites, building a shared vocabulary and sustainable framework for team development in science education.
National Australia Bank used the Team Management Profile to transform a group of risk and security experts into a cohesive, high-performing team, resulting in more focused meetings, rotating leadership, and a culture of trust and collaboration.
Equiem used the Team Management Profile across its executive team and all new starters, enabling measurable gains in productivity, cultural cohesion, and employee growth under Head of People and Culture Deborah Greenwood-Smith.
PwC used the Team Management Profile with 80+ management team members, embedding it into organisational culture through grade-by-grade debriefs, Linking Skills sessions, and onboarding, with six internal staff becoming accredited facilitators.
Armstrong Flooring used the TMP and WoWV Profile in a four-stage programme to shift leadership communication culture, achieving 100% satisfaction on communication practices and activated business behaviours.
Schools Health in Hammersmith & Fulham used the QO2 Profile and TMP to navigate a major NHS restructure, improving collaboration, morale, and leadership across newly formed nursing teams.