Fluent in the Language of Teamwork

Objectives

Ensure transparency, trust, confidence, and collaboration continues to grow across the Management team. Provide the Management team with a solid baseline of trust and open dialogue. Enhance the intra-personal and interpersonal capabilities of the Management team. Make the TMP a part of the PwC Culture. The Management team members (80+) completed their TMP questionnaire, and six of the team became Accredited within the TMP. PwC ran debrief sessions as each ‘grade’ went through the questionnaire process. Once all the current staff had been debriefed, they began Linking Skills sessions, which focussed on communication, ie Pacing. The TMP was also included as an onboarding activity for new starters; a debrief session was organised twice a year for these new members.

Approach

Off-Site – Full-day debriefs were ran as an out-of-office Away Activity Day, which included many practical activities. These activities were remembered more than anything and enabled the team to focus without workplace distractions while meeting peers they may not work closely with. Inclusive – Working through the organisation grade by grade allowed for fluid communication of the TMS message, ensuring everyone received the message rather than creating knowledge silos. Linking – After Profile debrief sessions, participants learned how to apply their knowledge of preferences to everyday work-life through Pacing techniques. Continuity – The same six facilitators were used for approximately 2 to 3 years, delivering both TMP debriefs and Linking sessions.

Outcome

Participants were surprised at the Profile’s accuracy, indicating honest questionnaire responses. Participants described it as the best personal development session they had attended. Internal, Accredited staff facilitators used their inside knowledge and passion to resonate with groups. Physical activities in sessions engaged participants effectively. Ongoing communication proved important for embedding learnings. The TMP is our new culture. Everyone is speaking the same language. —Dianne Dew