Policies and Terms > Sub-processors > TeamOS sub-processors

TeamOS Sub-Processor Register

Last updated: 14 March 2026  |  Next review: 1 July 2026

Last updated: 14 March 2026
Next review: 1 July 2026

This register lists all third-party sub-processors that process personal data on behalf of TMS Global as part of the TeamOS platform (app.team-os.ai). It supplements the TeamOS Privacy Addendum.

For sub-processors used by the TMS Global psychometric profiling platform, see the TMS Global Platform Sub-Processor Register.

Current Sub-Processors

1. Microsoft Corporation (Azure OpenAI Service)

  • Location: Australia East
  • Purpose: AI model processing for conversational features and insights
  • Data Processed: Conversation data, psychometric assessment extracts (redacted)
  • Transfer Mechanism: N/A — processed in Australia

2. Microsoft Corporation (Azure Cloud Infrastructure)

  • Location: Australia East
  • Purpose: Application hosting, database, file storage, authentication (Entra ID)
  • Data Processed: All platform data, user accounts, stored files, Azure AD Object ID / tenant ID / email (Teams SSO users)
  • Transfer Mechanism: N/A — processed in Australia

3. Clerk, Inc.

  • Location: United States
  • Purpose: Authentication (email and social login users)
  • Data Processed: Email address, name, session data
  • Transfer Mechanism: SCCs (EU 2021/914)

4. Resend, Inc.

  • Location: United States
  • Purpose: Email delivery for system notifications and platform communications
  • Data Processed: Email address, message content, delivery events
  • Transfer Mechanism: SCCs (EU 2021/914)

5. Cloudflare, Inc.

  • Location: Global (edge network)
  • Purpose: Content delivery and DDoS protection
  • Data Processed: IP address, request metadata
  • Transfer Mechanism: SCCs (EU 2021/914)

6. Versent Pty Ltd

  • Location: Australia
  • Purpose: Application development, DevOps, infrastructure management, penetration testing
  • Data Processed: Access to platform infrastructure and databases under strict access controls
  • Transfer Mechanism: N/A — processed in Australia

Key Facts

  • AI processing stays in Australia. Processed by Azure OpenAI Service in Microsoft Azure Australia East. Microsoft does not use your data to train AI models.
  • Database and storage stay in Australia. All platform data hosted on Azure PostgreSQL Flexible Server and Azure Blob Storage in Australia East.
  • Only three sub-processors involve US transfers: Clerk, Resend, and Cloudflare. All protected by Standard Contractual Clauses.
  • Pre-send redaction: Direct identifiers are automatically redacted before data is shared with AI processors.

Change Log

  • 14 March 2026 — Register created. Initial publication reflecting infrastructure migrations completed 10 March 2026.
  • 10 March 2026 — OpenAI, Inc. removed — AI processing migrated to Azure OpenAI Service (Australia East). Supabase, Inc. removed — database migrated to Azure PostgreSQL Flexible Server (Australia East).

Contact

Privacy Officer, TMS Global
Email: info@teammanagementsystems.com
Phone: +61 (0)7 3368 2333
139 Coronation Drive, Brisbane, QLD 4064, Australia