Policies and Terms > Sub-processors > TMS Global sub-processors

TMS Global Platform Sub-Processor Register

Last updated: 28 March 2026  |  Next review: 31 March 2027

Last updated: 28 March 2026
Next review: 31 March 2027

This register lists all third-party sub-processors that process personal data as part of the TMS Global psychometric profiling platform (tms.global). It supplements the TMS Global Privacy Policy and the GDPR Addendum.

For sub-processors used by the TeamOS platform, see the TeamOS Sub-Processor Register.

To be notified of changes to this register, email info@teammanagementsystems.com with the subject line “Sub-processor notifications.”

Current Sub-Processors

1. Microsoft Corporation (Azure Cloud Infrastructure)

  • Location: Australia East (primary); Germany / Frankfurt (EU respondent data)
  • Purpose: Platform hosting, SQL databases, API services, identity management
  • Data Processed: Respondent data, profile reports, questionnaire responses, account data
  • Transfer Mechanism: EU Data Boundary (Frankfurt region for EU/EEA respondents). Australia–EU: Microsoft DPA with SCCs.

2. Twilio, Inc. (SendGrid)

  • Location: United States
  • Purpose: Transactional email delivery — account invitations, profile notifications, password resets
  • Data Processed: Email address, name, email content
  • Transfer Mechanism: SCCs (EU 2021/914)

3. Credly (Pearson Education, Inc.)

  • Location: United States (AWS)
  • Purpose: Digital accreditation badge issuance and verification
  • Data Processed: Practitioner name, email, accreditation type, date of accreditation
  • Transfer Mechanism: SCCs (Module 1 + 2, Irish law) via Credly DPA

4. Versent Pty Ltd

  • Location: Australia
  • Purpose: Application development, DevOps, infrastructure management, penetration testing
  • Data Processed: Access to platform infrastructure and databases under strict access controls
  • Transfer Mechanism: Authorised sub-processor under DPA Schedule 4. SCCs (Module 3) for EU/EEA data where applicable.

Key Facts

  • EU/EEA respondent data stays in Europe. Hosted in Microsoft Azure Germany / Frankfurt region.
  • Australian respondent data stays in Australia. Primary platform hosted in Microsoft Azure Australia East.
  • Two sub-processors involve US transfers: Twilio SendGrid and Credly. Both protected by Standard Contractual Clauses.
  • No respondent data is used for AI training. The TMS Global psychometric platform does not use AI processing.

Change Log

  • 28 March 2026 — Register created. Initial publication.

Contact

Privacy Officer, TMS Global
Team Management Systems IP Pty Ltd (ABN: 60 677 148 355), trading as TMS Global
Email: info@teammanagementsystems.com
Phone: +61 (0)7 3368 2333
139 Coronation Drive, Brisbane, QLD 4064, Australia